State Farm® Insurance Agent Marilyn Anderson

"Would leave a 0 star review if I could. I had asked at the beginning of the process if my car would be insured (due to the high theft rate of the make/model) and was told that it would not be a problem at all. Two months later I received a letter (no call from my agent or even an email) telling me that my insurance will expire because I did not have a passive immobilizer installed (even though I did the recall and the software was updated). I was then told that even if I purchased an aftermarket product to fix the issue (that had already been fixed in the recall) there was no guarantee that my policy would be reinstated. Further, State Farm has not resumed coverage of any vehicle that had an aftermarket immobilizer installed (which again fixed the issue that was already fixed with the recall). Nobody at this office could give me any direction on what to do in order to maintain my coverage. The cherry on top was that my homeowners insurance would increase because I would have to move my auto insurance somewhere else."

"Marilyn Anderson has been my Insurance Agent spanning nearly a decade. She takes great pride in her agency and agents and has saved me a fortune over the course of my business with her while providing unsurpassed service. Marilyn is always reviewing my home & auto insurance policies to make sure I have the proper coverage's or perhaps cost savings as well. Marilyn and her staff are exceptionally prompt at returning my phone call or responding to correspondence to address concerns or answer general questions. I could not ask for a better Insure Agency & Staff. Thank you"

"Recently looked to find new auto and home insurance. Friends recommended State Farm and luckily I found Marilyn Anderson. Quick responses to my inquiries, professional advice. Changed the way I was covered to include an adequate umbrella policy, thanks to advice from Marilyn. She took the time to get to know me (over the phone--it was COVID but she still did this step). I can't say enough about her competence and being a trustworthy partner. If you're wondering "can you really find this anymore?", the answer is yes--with Marilyn Anderson."

"I have multiple policies with State Farm and one of the reasons I've chosen to stay is because of the professionalism and great service of Marilyn Anderson. As my insurance agent, she makes sure that all my policies are up to date and she recommends great products that would best suit my short and long term goals. Marilyn Anderson is knowledgeable about the policies that I have with State Farm and it gives me assurance that my needs are being met."

"We've had auto, home, and life coverage through this office for years and they have always been prompt, fair, and accessible. Andy Hoon has really been on top of making sure we have the most appropriate coverage as our family grows. I appreciate Marilyn and her team taking care of us and giving us a peace of mind."

"Marilyn Anderson provides by far the most amazing and personalized customer experience! So much so that I don’t feel like a customer as much as I do part of a family. My parents have been insured through Marilyn since I was a child, so naturally when I needed car and life insurance she was the obvious choice. I’ve been with her agency for over 15 years and I can’t speak to how patient and knowledgeable she and the other agents are. Thank you!"

"I lived in Beachmont tower before located in Chagrin Blvd. There were 2 accidents happened in my apartment, first time my apartment was flooded by broken pipe in winter and second time was smoked damaged and water damaged from the big fire above my unit. Both of time, my State Farm representative Andrew Hoon helped me right away by contracting customer service and sending pictures. Especially the 2nd time fire damage, because of Andrew, I can leave for business trip 3 days after the fire and still get my damage payment immediately. Andrew also helped me adjust my car insurance to save money during the half year when I was out of town. I had great experience with State Farm and appreciate everybody's hard work."

"I recently had an accident, which I thought as a minor fender bender. Unfortunately, it resulted in my car being deemed at total loss. I was very impressed with the way in which my claim was handled by State Farm. From the online dashboard, to Mayfield Collision, to my agent - it was a seamless process. Monday, my car was totaled. Friday, I was picking up my check. Great service during a difficult time."